Terms and conditions
These terms and conditions, as may be changed from time to time, apply to all our services directly or indirectly made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform and/or by completing a Contact Form, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy terms).
These pages, the content and infrastructure of these pages, and the online hotel Contacting service provided on these pages and through the website are owned, operated and provided by GoTravelHotels.com and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.
1. Scope of our Service
Through the website (GoTravelHotels.com) we provide an online platform through which hotels, hostels, and other type of accommodation and / or service can advertise their rooms and / or Services to be contacted, and through which visitors to the website can realize such Contacts. By contacting through GoTravelHotels.com, you enter into a direct contractual relationship with the hotel and / or service at which you Contact. From the point at which you contact, we act merely as an intermediary between you and the hotel and / or service, transmitting the details of your Contact to the relevant one.
When rendering our services, the information that we disclose is based on the information provided to us by the hotels and / or services. As such, the hotels and / or services are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information.
Each hotel and / or service remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on the website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level or rating of any hotel and / or service made available. Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor, display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.
2. Prices and Promotions
The prices on our site are set by the hotels and services, and are not overcharged by any other fees like reservation fees or commission fees.
Sometimes cheaper rates are available at our website for a specific stay at a hotel or service, however, these rates made by hotels may carry special restrictions and conditions, for example in respect to cancellation and refund. Please check the room and rate details thoroughly for any such conditions prior to making your reservation.
The promotions stated on the each information site may carry special restrictions and conditions and are settled directly by the service or hotel. Please read the details or ask for details before submitting your enquiry.
3. Privacy
GoTravelHotels.com uses high ethical standards and respects your privacy. We will share the information you provide thru the website with the hotels or services you are contacting so they can be able to reply back to you in one or several ways; besides the hotel or service you are contacting, we will not disclose your personal information to third parties without your consent.
4. Free of charge
Our service is free of charge. Unlike other services, we will not charge you for our service or add any additional fees to the room rate since you are contacting the service directly. We will never charge your credit card, as you will pay the hotel directly for your stay.
5. Cancellation
By completing a Contact form with a hotel or service and finally reserving, you accept and agree to the relevant cancellation and no-show policy of that hotel or service, and to any additional terms and conditions of the hotel that may apply to your reservation or during your stay, including for services provided and/or products offered by the hotel (the delivery terms and conditions of a hotel can be obtained with the relevant hotel).
The general cancellation and no-show policy of each hotel or service is available on our website at the hotel or service information pages. Please note that certain rates or special offers are not eligible for cancellation or change. Please check the room and services details thoroughly for any such conditions prior to making your reservation.
Please note that you may be charged for your cancellation in accordance with the hotel’s cancellation and no-show policy. We recommend that you read the cancellation and no-show policy of the hotel or service carefully prior to making your reservation. Or ask directly with the contact form to be sure.
6. Correspondence
By completing any Contact Form in GoTravelHotels.com for any hotel and / or services you agree to receive the latest promotions at the E-mail you submitted, this in an effort to keep you informed of our new Hotels and Services around the world. You will have the opportunity of unsubscribing when you get the E-mail in your inbox.
7. Disclaimer
To the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the hotel as made available on our website, the services rendered or the products offered by the hotel, any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the hotel (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
8. Miscellaneous
Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by GoTravelHotels.com, its suppliers or providers.
The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive.
